Legal Notice

Last updated October 25, 2025

Zero‑Tolerance Policy

Texpress Transportation LLC is committed to a safe, professional, and drug‑free workplace for clients and employees. The following policy applies to all current and future employees.

Prohibited Conduct

Using, possessing, soliciting, or selling narcotics, illegal drugs, alcohol, or prescription medication without a valid prescription on company or customer premises, or while performing job duties.
Being impaired or under the influence of legal or illegal drugs or alcohol off premises if it negatively impacts work performance, safety, or the company's reputation.
Possessing, using, soliciting, or selling drugs or alcohol off premises if it adversely affects work performance, safety, or the company's reputation.
Having any detectable amount of prohibited substances while at work, on company or customer premises, or conducting company business. "Prohibited substances" include illegal drugs, alcohol, or prescription drugs not taken in accordance with a valid prescription.

Drug & Alcohol Testing

Texexpress Transportation LLC may require testing in the following situations:

Random Testing: Employees may be randomly selected for drug and/or alcohol testing at the company's discretion.
For‑Cause Testing: Required when there is reasonable suspicion of use or impairment (evidence of substances on or near an employee, unusual behavior, poor performance, excessive absenteeism or tardiness, etc.).
Post‑Accident Testing: Required after any on‑the‑job accident or injury under circumstances suggesting potential influence. Applies to injured employees and those who may have contributed to the incident.

Consequences of Policy Violation

A verified positive test result indicating a policy violation, or refusal to submit to required testing, may result in disciplinary action, up to and including termination. Employees will have an opportunity to explain relevant circumstances prior to any final employment action.

Compliance — Dallas 311 (Ordinance 29696)

To report a complaint to the City of Dallas regarding Transportation‑for‑Hire services, use the Dallas 311 system:

Phone

Within Dallas city limits: 311
Outside Dallas: (214) 670‑3111

Online

Submit and track service requests via the Dallas 311 portal. Include a detailed description, date/time and location, relevant identifiers (vehicle numbers/company), and contact information if you want updates.

Open Dallas 311 Portal About Dallas 311

Note: Dallas 311 is for non‑emergency issues. For emergencies dial 911. Some legacy URLs under /services/311/ may return "Page Not Found." Use the portal link above for requests.

Dallas City Code — Chapter 47A (Transportation for Hire)

Chapter 47A establishes standards for transportation‑for‑hire within Dallas to protect public health and safety and ensure city‑wide service. It covers permitting, driver and vehicle requirements, insurance, operational standards, and non‑discrimination. It includes provisions for Dallas Love Field and DFW Airport. Exclusions include DART vehicles, courtesy shuttles, and carpooling arrangements.

This page provides policy information for convenience only and does not create a contract of employment. Texexpress Transportation LLC is an at‑will employer. Nothing herein limits the company's rights to modify this policy at any time.